Service and Support
We’re here when you need us.
Providing exceptional customer service and field support sets Lincoln Electric apart from its competition. Lincoln Electric has a fully equipped staff of technicians to assist with any level of technical support. Comprehensive training is also available.
Technical Support
Contact an Lincoln Electric technical support technician to assist with all your technical questions. Our technicians will help keep your system operating at peak performance.
Technical Support is available Monday through Friday from 7 a.m. to 5 p.m. PT.
Contact our technical service personnel at 619-628-1022 .
You can also reach us via email at orbitalsupport@lincolnelectric.com.
Technical Training
Proper training and education of personnel is necessary to receive the most productivity and efficiency of any equipment purchase. Lincoln Electric offers a fee-based comprehensive training session for operator, field service or maintenance personnel. Our trainers will schedule a training session to thoroughly educate your staff on your new system based on your needs and requirements.
During the training your staff will learn:
- Full system capabilities along with system installation, set-up and best practices
- Safety precautions and general maintenance routines to keep the system working at full capacity
To receive a quote and schedule a training session, please contact us at 619-628-1022 . You may also reach us via email at orbitalsupport@lincolnelectric.com. Training requests should be scheduled 30 days prior to the desired training date.
System Setup Guides
System Manual Downloads
APEX 2100 Orbital Control System Manual (IM 6111) Download
APEX 3 Series Operator Pendant Manual (IM6121) Download
APEX 3 Series MIG Pendant Manual (IM6127) Download
APEX 3 Series MIG Pendant Manual (IM6122) Download
APEX 3 Series TIG Pendant Manual (IM6123) Download
APEX 3000 Controller System Manual (IM6118) Download
APEX 30M Controller System Manual (IM6120) Download
APEX 30S Controller System Manual (IM6125) Download
AVC-5 Arc Voltage Control Operations and Service Manual (201327-001B) Download
DWF-4 Wire Feed System Operation and Service Manual (0600-0312A) Download
HELIX C450 Weld Head Manual (IM6115) Download
HELIX C663 Weld Head Manual (IM6116) Download
HELIX M45 Weld Head Manual (IM6129A) Download
HELIX M627 Weld Head Manual (IM10606) Download
HELIX M85 Weld Head Manual (IM6119) Download
HELIX M85 Weld Head Manual (IM6126) Download
HELIX M85 Weld Head Manual (IM6121) Download
HELIX T55 Weld Head Manual (IM6112) Download
HELIX WF20B Wire Feeder Manual (IM6114) Download
MA-10 Magnet Arc Stabilizer Operation and Service Manual (1037-0183A) Download
MA-20 Magnet Arc Stabilizer Operation and Service Manual (0600-0312D) Download
MA-40 Magnet Arc Stabilizer Operation and Service Manual (0600-0311D) Download
Motorized Slide System Manual (IM6101) Download
Seam Tracker System Manual (IM6100) Download
Weld Oscillator Operations Manual (0600-0450A) Download
Note: Most manuals and guides come in the PDF format and is the easiest way to view the manual. When a PDF reader is not already installed, a PDF reader (Acrobat Reader) is available for free from Adobe®.